Shipping policy

Overview

This Shipping Policy outlines the terms and conditions for shipping and delivery of metal art pieces purchased through our official website at https://kritimetalart.com/. By placing an order, you agree to comply with the terms and conditions set forth below.

Order Processing Time

Order Confirmation: You will receive an automated order confirmation email immediately after placing your order.
Processing Duration: Orders are typically processed, crafted, and packaged within 10-14 business days from the date of order placement, unless otherwise specified.

Shipping Methods, Times & Costs

Shipping Service: We offer standard shipping for all orders.
Estimated Delivery: Orders typically arrive within 10-14 business days following completion of order processing.
Shipping Fees: We offer Free Standard Shipping on eligible orders.

Order Tracking

Once your shipment is dispatched, you will receive a shipping confirmation email containing a tracking number. You can monitor the journey and status of your package directly through the tracking link provided.

International Shipping, Customs, and Duties

Service Area: We provide free standard shipping to india. Additional shipping fees may apply for orders to other global destinations.
Import Duties and Taxes: Orders may be subject to import duties, customs taxes, or tariffs imposed by your destination country upon arrival. These additional charges are not included in the item price or standard shipping cost and remain the sole responsibility of the customer (as the importer of record).
Customs Responsibility: Kriti Metal Art is not responsible for extra customs fees, duties, or delays applied by destination tax authorities. We suggest reaching out to your local customs office for specific fee estimates prior to purchasing.

Delivery Delays & Address Accuracy

Shipping Delays: Delivery times are estimates and may occasionally experience delays due to unforeseen events, such as severe weather, holiday carrier volume, or local customs processing clearance.
Address Accuracy: Please verify that your full delivery address is entered correctly at checkout to prevent transit delays or returned packages.
Undeliverable Packages: If a package is returned to our facility as undeliverable due to an incorrect address provided during checkout, our support team will reach out to you. Additional shipping fees may apply to process a re-shipment.